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All services provided by Web Genie UK Ltd to the Customer are subject to the following terms and conditions.
1. Acceptance. By accepting proposal for Web Genie UK Ltd (making first payment) you are indicating agreementto and acceptance of these Terms and
Conditions.
2. Charges. Charges for services to be provided by Web Genie UK Ltd are defined in the project quotation that
the Customer receives via e-mail. Quotations are valid for a period of 90 days. Web Genie UK Ltd reserves the
right to alter or decline to provide a quotation after expiry of the 90 days.
All Web site design services require an advance payment of a minimum of fifty (50) percent of the project
quotation total before the work is to commence. The remaining fifty (50) percent of the project quotation total
will be due upon completion of the work, and after all files have been uploaded to the server.
Payment for services is due by cheque or bank transfer. Cheques should be made payable to Web Genie UK Ltd
and sent to 104a High Street, Houghton Regis, Dunstable, Bedfordshire, LU5 5BJ.
3. Customer Review. Web Genie UK Ltd will provide the Customer with an opportunity to review the appearance
and content of the Web site during the design and once they are completed. At the completion of the project,
such materials will be deemed to be accepted and approved unless the Customer notifies Web Genie UK Ltd
otherwise within ten (10) days of the date the materials are made available to the Customer.
4. Turnaround Time and Content Control. Web Genie UK Ltd will install and publicly post or supply the
Customer's Web site by the date specified in the project proposal, or if no such date is specified, within four
weeks of the date initial payment is received from the Customer, unless a delay is specifically requested by the
Customer and agreed by Web Genie UK Ltd.
In return, the Customer agrees to delegate a single individual as 'first-point-of-call' to aid Web Genie UK Ltd with
progressing the commission in a satisfactory and expedient manner.
During the project, Web Genie UK Ltd will require the Customer to provide copy and images. If content is not
provided within four (4) weeks of an official request by email then Web Genie UK Ltd reserves the right to advise
the Customer of a revision to the final payment fee based on new or revised pricing schedules that may be
introduced from time to time. If content is not provided within eight (8) weeks from the original email request
then the Customer is considered to be in default of the commission, the project will be terminated and the
Customer sent the final invoice for immediate payment. Web Genie UK Ltd will agree, at its discretion, to
recommence the commission after agreement is reached on a new quotation document and once the original
fees have been paid.
5. Payment. Invoices will be provided by Web Genie UK Ltd upon completion of the work for Web Design and any
associated services. Invoices are normally sent via email; however, the Customer may elect to receive hard copy
invoices. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice
will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £25 per
month of the total amount due.
6. Default. Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the
Customer in default maintains any information or files on Web Genie UK Ltd's Web space, Web Genie UK Ltd will,
at its discretion, remove all such material from its web space. Web Genie UK Ltd is not responsible for any loss of
data incurred due to the removal of the service. Removal of such material does not relieve the Customer of the
obligation to pay any outstanding charges assessed to the Customer's account. Cheques returned for insufficient
funds will be assessed a return charge of £25 and the Customer's account will immediately be considered to be in
default until full payment is received. Customers with accounts in default agree to pay Web Genie UK Ltd
reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Web Genie
UK Ltd in enforcing these Terms and Conditions.
7. Termination. Termination of services by the Customer must be requested in a written notice and will be
effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured
until and unless confirmed in writing. The Customer will be invoiced for design work completed to the date of
first notice of cancellation for payment in full within thirty (30) days.
8. Copyright. The Customer retains the copyright to data, files and graphic logos provided by the Customer, and
grants Web Genie UK Ltd the rights to publish and use such material. The Customer must obtain permission and
rights to use any information or files that are copyrighted by a third party. The Customer is further responsible for
granting Web Genie UK Ltd permission and rights for use of the same and agrees to indemnify and hold harmless
Web Genie UK Ltd from any and all claims resulting from the Customer's negligence or inability to obtain proper
copyright permissions. A contract for Web site design and/or placement shall be regarded as a guarantee by the
Customer to Web Genie UK Ltd that all such permissions and authorities have been obtained. Evidence of
permissions and authorities may be requested.
9. Standard Media Delivery. Unless otherwise specified in the project quotation, this Agreement assumes that
any text will be provided by the Customer in electronic format (ASCII text files delivered on floppy disk or via email
or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable
for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made
by Web Genie UK Ltd to return to the Customer any images or printed material provided for use in creation of the
Customer's Web site, such return cannot be guaranteed.
10. Design Credit. A link to Web Genie UK Ltd will appear in either small type or by a small graphic at the bottom
of the Customer's Web site. If a graphic is used, it will be designed to fit in with the overall site design.
11. Access Requirements. If the Customer's Web site is to be installed on a third-party server, Web Genie UK Ltd
must be granted temporary read/write access to the Customer's storage directories, and those directories must
be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be
configured on the server.
12. Post-Placement Alterations. Web Genie UK Ltd cannot accept responsibility for any alterations caused by a
third party occurring to the Customer's pages once installed. Such alterations include, but are not limited to
additions, modifications or deletions.
13. Domain Names. Web Genie UK Ltd may purchase domain names on behalf of the Customer. Payment and
renewal of those domain names is the responsibility of the Customer. The loss, cancellation or otherwise of the
domain brought about by non or late payment is not the responsibility of Web Genie UK Ltd. The Customer
should keep a record of the due dates for payment to ensure that payment is received in good time.
14. General. These Terms and Conditions supersede all previous representations, understandings or agreements.
The Customer's signature below or payment of an advance fee constitutes agreement to and acceptance of these
Terms and Conditions.
15. If you are not satisfied with your service, you may notify Web Genie UK Ltd within 30 days from the date of your payment. If we cannot resolve your concerns to your satisfaction, we may issue a partial or complete refund based upon: the nature of the project, any necessary expenses already paid, the terms and specifications outlined in any contracts pertaining to said project, and any additional factors that may be relevant.

16. By making final payment to Web Genie UK Ltd, you are accepting that you are satisfied with works completed to date, and that no further work is outstanding. Any additional works to be completed will be quoted as required.

17. Governing Law. This Agreement shall be governed by English Law